Legal
Privacy Policy
Last updated: August 18, 2026
1. Overview
Kersev AI Ltd. ("Kersev AI," "we," "our," or "us") develops artificial-intelligence software that autonomously detects, diagnoses, and resolves IT infrastructure incidents inside a customer's own private network. This Privacy Policy describes how we collect, use, and protect information when you visit our website or use our platform.
2. Information we collect
2.1 Information you provide
When you submit a contact form, we collect your name, email address, company name (if provided), and the content of your message. We also log the IP address of the submitting request for security and abuse-prevention purposes.
2.2 Infrastructure telemetry
Our platform operates inside your private network. Infrastructure telemetry processed by Kersev AI remains within your environment. We do not receive, store, or transmit your infrastructure telemetry to our own systems.
2.3 Automatically collected data
When you visit our website, we may collect standard technical data such as browser type, referring pages, and approximate geographic location derived from IP address. This data is used for site security and analytics.
3. How we use information
- To respond to your inquiries and provide information about our platform.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations and protect against fraud or abuse.
4. Data retention
Contact form submissions are retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter, unless you request deletion. Infrastructure telemetry is processed in your environment and is subject to your own retention policies.
5. Data sharing
We do not sell your personal information. We may share data with service providers who assist our operations (e.g., email delivery), under contractual obligations of confidentiality. We may disclose information when required by law.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at info@kersev.ai.
7. Security
We implement appropriate technical and organizational measures to protect personal information. Because our platform runs inside your private network, your infrastructure telemetry benefits from your own security controls.
8. International transfers
If you are located outside the United Kingdom, your information may be transferred to and processed in the UK. We take steps to ensure such transfers comply with applicable data protection laws.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "last updated" date.
10. Contact
For questions about this Privacy Policy, contact info@kersev.ai.